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Making a space for healthy conflict in an organization to work through confusion and disagreement.
Indeed’s global head of UX operations uses this superpower to help others do their best work.
Design for the lives your users are living — not for the value you want to extract from them
Becoming good when you’re interested in everything
This deployment guide places significant emphasis on the Intent-Driven Design and Intent-Driven Development of a chatbot. The starting point to creating a chatbot is knowing and understanding the customer’s intent in order to create a chatbot that is seamless, customer-centric and above all, trusted.
