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Jurgen Gravestein

Jurgen Gravestein is a writer, business consultant, and conversation designer. Five years ago, he stumbled into the world of chatbots and voice assistants. He was employee no. 1 at Conversation Design Institute and now works for the strategy and delivery branch CDI Services helping companies drive business value with conversational AI. 1000+ consultants, creatives, and founders follow his newsletter Teaching computers how to talk.

Why Every UX Designer Should Study Conversation Design

  • Conversational Design, Design, Design Theory, Personal and Professional Development, UX Education, UX Magazine, UX World Changing Ideas

We’ve hit a turning point, or tipping point if you will, in the history of technology. It’s changing the way we design digital products and services forever, and if you think that I’m being hyperbolic, don’t take my word for it.

Article by Jurgen Gravestein
IDEAS IN BRIEF
Why Every UX Designer Should Study Conversation Design
  • The article discusses the significance of incorporating conversation design into UX design, emphasizing the growing role of generative AI in shaping digital products and services.
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